JBExhibitionHub

Privacy Policy

Last Updated: [Insert Date]

Eternal Limited (“Company”, “we”, “our”, “us”), formerly known as Zomato Limited, respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect and how we use, maintain, protect and disclose that information when you use our Services.

Scope:

This Privacy Policy applies to information collected through our websites, applications, and other services (collectively, “Services”). It does not apply to information collected by third-party exhibitors, sponsors, or social networks. By using our Services, you agree to this Privacy Policy and consent to the collection, use, disclosure, and protection of your information as described here.

1. Permissible Age:

By using the Services, you represent that you are at least 18 years old or have parental/guardian permission. Parents/guardians are responsible for the use of the Services by minors under their supervision.

2. Scope:

This Privacy Policy applies to:

  • Visitors, attendees, and participants of exhibitions and events organized through our platform.
  • Exhibitors, vendors, and partners hosting booths or providing services at events.
  • Employees, contractors, interns, and other personnel involved in operating or supporting our Services.

3. Information We Collect:

We collect information directly from you, automatically through technology, and from third parties:

a) Personal Information:

Name, email, phone number, postal address, date of birth, gender; payment information for ticket purchases or booth bookings; profile pictures, company logos, and other media you upload.

b) Event-Specific Information:

Event registrations, booth bookings, attendance confirmations, seating preferences; dietary restrictions, accessibility needs, and other preferences; communication with organizers, exhibitors, or other attendees.

c) User Content:

Reviews, comments, photos, videos, and other feedback shared during events. Public contributions visible on our platform, such as ratings or tips.

d) Automatic Data Collection:

Device and browser information, IP addresses, operating system; cookies, tracking technologies, and analytics to understand platform usage; geolocation data if you use location-enabled Services.

e) Third-Party Information:

Account information from social logins (Google, Facebook); data from partners, sponsors, analytics providers, or other third parties.

4. How We Use Your Information:

We use collected information for purposes including:

  • Delivering and personalizing Services.
  • Processing registrations, ticket purchases, and payments.
  • Sending confirmations, updates, promotional offers, and newsletters.
  • Ensuring safety, detecting fraud, and complying with legal obligations.
  • Analyzing user behavior, improving features, and planning future events.
  • Conducting research, surveys, or quality assessments.
  • Marketing, advertising, and cross-promotional activities.

5. How We Share Information:

We may share your information with:

  • Service Providers: Payment processors, IT providers, logistics partners.
  • Event Organizers & Exhibitors: To facilitate bookings, registrations, or services.
  • Legal Authorities: If required by law, court order, or regulation.
  • Business Transfers: In case of mergers, acquisitions, or sales of assets.
  • With Your Consent: When you authorize sharing with third parties.

We do not sell your personal information.

6. Data Storage:

We may store information on our servers in India or on servers of trusted third-party service providers. Backup copies may be retained for legal compliance, recovery, and fraud prevention.

7. User Rights:

You may have rights to:

  • Access and receive a copy of your personal data.
  • Correct or update inaccurate data.
  • Request deletion of your data.
  • Opt-out of marketing communications.

Requests are subject to applicable laws and contractual obligations.

8. Cookies and Tracking:

We use cookies, pixels, and similar technologies to:

  • Maintain session information and user preferences.
  • Track usage and analytics for improving Services.
  • Provide personalized recommendations and promotions.

You can manage cookies in your browser settings, though some features may be affected.

9. Children’s Privacy:

Our Services are not designed for children under 18. If a parent provides information for a minor, it is used only for event participation, not marketing or profiling.

10. Security:

We use industry-standard security measures to protect personal information. However, no system is completely secure. Users should not share passwords or login credentials.

11. Recordings and Event Media:

Photos, videos, and CCTV recordings at events may be collected for security, promotion, or documentation purposes. By attending, you consent to your image and likeness being used in event-related media.

12. Changes to Privacy Policy:

We may update this Privacy Policy periodically. Changes will be posted on this page. Continued use of our Services constitutes acceptance of any updates.

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